Privacy & Policy
Privacy Policy
Vasart Commercial Cleaning Ltd is committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website and use our services in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The Data We Collect
We collect personal information that you voluntarily provide to us through our website contact forms, including:
- Full Name
- Business Email Address
- Telephone Number
- Company Name and Location
- Specific service requirements (e.g., Cleaning, PAT Testing, Waste Management)
How We Use Your Data
We use your information for the following purposes:
- To provide quotes: Processing your inquiry to provide accurate pricing for our services.
- Service Delivery: Managing your account and delivering contracted facility services.
- Communication: Contacting you regarding your inquiry or existing contract.
- Compliance: Meeting our legal and regulatory obligations.
Data Storage and Security
We have moved away from automated CRM platforms to ensure more direct oversight of client data. Your information is stored securely within our internal company systems (including encrypted spreadsheets and secure email servers). Access is strictly limited to authorized personnel required to manage your account.
Data Sharing
We do not sell or rent your personal data to third parties. As an integrated facilities provider, your information may be shared internally across our specialist divisions (such as our Hygiene or Electrical Compliance teams) to ensure a unified service delivery. We will only share data with external partners where it is essential to fulfill a specific service you have requested.
Data Retention
We hold your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or to comply with legal, accounting, or reporting requirements.
Your Legal Rights
Under the UK GDPR, you have the right to:
- Request access to your personal data.
- Request correction or erasure of your data.
- Object to the processing of your data.
- Request the transfer of your data to another provider.
To exercise any of these rights, please contact us at info@vasartcleaning.co.uk.
Cookies
Our website uses cookies to improve user experience and analyze site traffic. You can manage your cookie preferences via the banner on our homepage.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.